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Policies

The staff of The Loc Shop would like for your visit to be a warm, enriching, relaxing experience. For that reason, we ask that your adhere to the following procedures:

  • Appointments are made by using our online booking system. Simply click the BOOK NOW button at www.the-locshop.com. Please honor and respect the time that the stylist has set aside for you. Please call in advance if you will be more than 10 minutes late or cannot make the appointment. We overstand! We work extremely hard to respect our clients time. For those clients that are unable to reciprocate the same, there is a $30 cancellation fee for no shows and those appointments not cancelled with a minimum of 24 hours notice.
  • We will terminate the stylist- client relationship for excessively late clients or those that cancel appointments frequently.
  • We accept CARDS ONLY. We do not accept CASH OR CHECK. Please come prepared.
  • With the exception of a light snack and beverages, no eating is allowed in the shop.
  • We love children, however for the sake of space and safety; we ask that you DO NOT BRING CHILDREN TO THE SHOP unless they are being serviced. We want your experience with us to be relaxing and children usually require your attention when you most want (and need) to enjoy this soothing experience. Additionally, while we are sure no one is cooler than your BFF, we ask that you leave them at home as well.
  • No talking on cell phones at length! In an age where we are always accessible, we ask that you make yourselves unavailable, if only temporarily. Our clients come to us for a relaxing, stress free experience and cell phone conversations do not allow that. Should you absolutely need to take or make a call, we ask that you step outside or keep your call as short as possible. Texting, laptop usage, game playing and all other “silent” forms of electronic usage are allowed. However, we suspect that after your soothing hot oil scalp massage, you won’t want to do any talking!